At TrueScale, we take your privacy seriously and are committed to providing a secure and safe platform for our users. Because of the nature of our business, we do not offer refunds on any of our products or services.
Our data is carefully gathered, analyzed, and processed by our team of experts using advanced technology and programming techniques. It takes significant processing power, man hours, and effort to provide you with the data you need. Once you have access to our data, you cannot “unsee” it. Therefore, we cannot offer refunds on any of our products or services.
However, we want to ensure that our customers are satisfied with their purchases. If for any reason you are not happy with your previous subscription or data that you have received, please contact us to discuss your concerns. We may be able to provide you with a coupon code for your next order, but you will need to specify why you were not satisfied with your previous order. We will do our best to address your concerns and provide you with the best possible solution.
Thank you for choosing TrueScale as your trusted data provider.